DoneDone is the simple tracker for customer support and product teams. With its simple task tracker and shared inbox, DoneDone makes it easy for your entire company to work together. From assigning tasks to sharing customer feedback, DoneDone keeps everyone on the same page. Now you can focus on whats important - delivering great products and providing amazing customer service.
With DoneDone, you can:
- Get a quick overview of everyones tasks and conversations.
- Review, assign, and prioritize tasks.
- Assign and resolve email support tickets and customer feedback.
- Link tasks from support tickets to keep support and development teams focused on their work.
- Receive notifications on your phone whenever updates are made to tickets youre assigned to or watching.
Note: This app works only with the current version of DoneDone (2.0) released in 2019. It is an entirely separate product from DoneDone Classic (released before 2019).